Usewell project launches with workshop at E-culture Fair
After a year of research and development, Usewell, the user-centred design roadmap, tool and website was launched with a workshop at the e-culturefair on the 17th of November. The workshop itself consisted of an introduction into the research carried out during the develpment of the project, followed by two real world UCD method case-studies presented by Usewell partners, Bert Paepen from Pyxima and Mathy Vanbeul from ATiT.
In its online form, the Usewell tool offers visitors the chance to shuffle through cards, looking for challenges their organisation is currently facing, ranging from issues around innovation to problems with existing websites, in turn, these challenges are linked with user-centred design methods which, when carried out, can lead to insight/solutions to the challenge at hand. The 15 Usewell methods; Brainstorming, Card Sorting, Checklist Review, Context Mapping, Customer Journey Map, Diary, Focus Groups, Interviews, Mapping, Personas, Prototyping, Scenarios, Shadowing, Task Analysis and User Experience Test, were selected based on their accessibility, contribution and relevance to organisations and small businesses looking to learn more about their user-based, innovate on existing services or make changes to existing products or services.
As a project, Usewell offers an easy, quick and easy way to match method to challenge. There already exists many roadmaps, toolkits, books and websites which offer many takes on user-centred design methods, but few offer users a clear means on how to prepare, execute and analyse the results. Over the coming years, Usewell intends to add further methods, casestudies and tips/tricks from users,educators and those trying these methods out for the first time.
Following the presentation of the case-studies, the Usewell workshop worked with an off-line version of the Usewell cards. This offline, tangible card-set mirrors the content online but is a tool that mediates discussion in small groups. Each small group was moderated by a Usewell partner and the participants ranged from small-business owners, people from cultural institutions to teachers in higher education. The feedback from the session confirmed the intent of Usewell, to make a clear relationship between the real issues faced and suggestion of method and to make these methods accessible.